Dell AX-3600GSL Adamo XPS 13.4-Inch Laptop (Windows 7 Home Premium)

This laptop looks very nice, but it has a few serious flaws.
The battery lasts for a very short time, usually about an hour or so, and that is on power save mode.
The second flaw is the power cord, because the tip is rigid but flimsy and will strain when used on your lap. After a week of owning this computer, the tip became loose, and eventually came off.

I was not too concerned since Dell (and any other manufacturer) replaces these without issue, often sending replacements out with 2 day shipping. Not so with Dell.

Apparently, no one knows what department is in charge of this laptop. I was transferred 8 times, yes 8, until a tech support person hung up (it seems to have been a bad transfer where I got the end of the hang up message).
This means I was on the phone for 2:16 minutes. Adamo Premium Tech Support you say? It doesn't exist. Try googling it, or asking a dell CSR. Although it is advertised on the Adamo product page on Dell, it does not exist.

Finally after asking for a supervisor my fiancee was able to get a new power cord for me. And it only took 60 minutes and counting.

That said, with the 60 minute battery time on this laptop, it was drained before I was even able to get through to customer support. So I would recommend that you have all the information you need to talk to them before you call.

Caveat Emptor.Get more detail about Dell AX-3600GSL Adamo XPS 13.4-Inch Laptop (Windows 7 Home Premium).